1. Using Our Website
You’re free to browse most of our content without creating an account. When you place an order or sign up for our newsletter, you agree to provide accurate, complete, and up-to-date information. You must be at least 18 years old to make a purchase.
2. E-Commerce Purchases
When you submit an order:
- Pricing & Payment: All prices are in CAD and include applicable taxes unless otherwise noted. We accept major credit cards and other payment methods as displayed at checkout.
- Order Acceptance: Your order is an offer to buy. We reserve the right to accept or decline your order for any reason (e.g., inventory availability). If we cancel, we’ll notify you and refund any charges.
- Shipping & Delivery: We ship fresh oysters and seafood within PEI and select regions as listed at checkout. Shipping dates are estimates; weather or logistical issues may cause delays.
3. Returns & Refunds
Because we ship perishable goods, we cannot accept standard returns. If your order arrives damaged or incorrect, please contact us within 24 hours of delivery at brackleybayoysters@gmail.com. We’ll work with you to make it right—whether that’s a replacement or refund.
4. Contact Form
You can reach us via our contact form for questions or special requests. Any personal information you submit (name, email, phone, message) will be used solely to respond to your inquiry and will be handled in accordance with our Privacy Policy.
5. Newsletter Signup
By joining our newsletter, you consent to receive emails about new products, special offers, and island-fresh recipes. You can unsubscribe at any time by clicking the link in the footer of any newsletter.
6. Intellectual Property
All content on this site—text, images, logos, and designs—is owned by Brackley Bay Oyster Company or used with permission. You may not reproduce, distribute, or create derivative works without our written consent.
7. Disclaimers & Limitation of Liability
Our site and services are provided “as is.” To the maximum extent permitted by law, Brackley Bay Oyster Company disclaims all warranties (express or implied). We are not liable for any indirect, incidental, or consequential damages arising from your use of our site or products.
8. Changes to These Terms
We may update these Terms of Service from time to time. When we do, we’ll post the revised date at the top. Continued use of the site after changes constitutes your acceptance of the new terms
Questions?
Reach us at: brackleybayoysters@gmail.com
Thank you for supporting sustainable PEI aquaculture!